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Privacy & Terms

Our Terms and Conditions

All orders are accepted by VEXC HOW DESIGN subject to Conditions of Sale set out below.

These terms and conditions shall be governed by and construed according to English Law. Although VEXC HOW DESIGN will endeavour to ensure the accuracy of all information made available on the web site, neither VEXC HOW DESIGN nor any directors, employees or other representatives will be liable for damages of any kind arising out of or in connection with the use of this site. Price and availability information is subject to change without notice. As manufacturers reserve the right to change specifications without notice, we must also reserve this right. All quotes of delivery dates given are approximate and we cannot be held liable for any loss or inconvenience caused as a result of delayed or non delivery. All goods remain the property of VEXC HOW DESIGN until paid for in full. Hardware items can be returned if we are notified within 60 days of receipt at the customers expense if in 'as new' condition, whereby a refund will be given. In the unlikely event of your goods being delivered faulty or damaged, you must contact us within a reasonable time of the date of delivery in order for us to arrange a replacement or provide a refund. We endeavour to respond to complaints within five working days. By purchasing a product you are agreeing to the above terms and conditions.

None of the above affect your statutory rights as a consumer.

Our Privacy Policy is owned and operated by VEXC HOW DESIGN Ltd.

VEXC HOW DESIGN is committed to protecting your privacy and will only use the information collected about you lawfully and in accordance with the Data Protection Act 1998.

The information collected about you is used to process your order, you can sign up to receive information, offers and our news letter but this is an opt-in service only, and at any time you can opt-out.

We NEVER pass any of your details on to third parties

The type of information we will collect about you includes:



Phone nummber

Email Address

We use PayPal and SagePay for secure credit/debit card processing, when you 'check out' and enter your credit/debit card details you are already in an encrypted page, your details go directly for processing through a secure connection, they are not stored on our site and are not retrievable by us.

Our website uses "cookie's" which are stored by your browser. You can usually modify your browser to prevent this happening if you prefer and cookies can be deleted at anytime by you. However if you block cookies you will not be able to add products to your shopping cart and 'check out'.

If you have any questions/comments about privacy, please contact us.

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